Events Party Hire and Lismore Party Hire have combined with Byron Bay Wedding and Party Hire to bring you WE HIRE Northern Rivers.
WE wanted a name that truly reflects our vibrant spirit, our commitment to excellence, and the amazing journey we've been on with all of you. WE believe this new name captures the essence of who WE are and where we're headed.
Rest assured, while our name may be changing, our dedication to providing you with exceptional products and outstanding service remains the same. WE are still the same passionate team, ready to go above and beyond to meet your needs and exceed your expectations.
WE want to take this opportunity to express our heartfelt gratitude for your continued support and loyalty. It is because of all our customers that WE are able to embark on this exciting new chapter. WE are truly grateful for the trust you have placed in us, and WE promise to continue delivering the quality and value you deserve.
While we have a huge range of marquee sizes available, they are not suitable for every space.
What a disaster if install day came and the marquee didn't fit...or the crew couldn't access the site...
If you not sure about the size of the space, and whether a marquee will be suitable, you can request a free and no-obligation site visit from our team.
Please note site visits need to be planned in-between deliveries, so the more notice you can give us before your event, the better.
To get a quote, fill in our enquiry form here, or give us a call: 02 6625 1222.
Once we have receievd your enquiry, in can sometimes take a few days to get back to you while we work through the week's events and check our availability.
Sometimes, particularly for marquees, we will need more information than what's generally supplied at the initial enquiry. All of the questions we ask will help determine not only the size and style most suitable for your event, but will ensure the suitability of the marquee and safety of our crew for install/pack down.
Once we have all the information we require, we can send you through an official quote, which is valid for 2 weeks. After 2 weeks, we will need to either book in the order with a 15% holding deposit, or cancel the quote so that the items can be available to other clients.
Some items, such as glasses, plates, plastic tables & chairs are avilable for collection from our warehouse in Goonellabah.
You must bring protective blankets/ tarps and tie downs to ensure the safe transportation of hired items. Chairs cannot be laid down on hard surfaces such as trailers or ute tray backs and must be transported standing up.
Marquees are not available for collection, and must be installed and packed-down by our crew.
Our rates are based on a 3-day hire period.
This means that for weekday events, we will deliver the day before, and collect again the day after your event.
For weekend events, delivery will take plce in the days leading up to your event, and collection the days following.
If you are needing to hire items for longer than our standard 3-day period, speak to our team and we can arrange an extended hire for you.
WE understand that it takes time to setup and pack down events, so we will avoid delivering/collecting items the day of your event.
Our standard delivery fee is based on a weekday delivery/collection schedule. For same-day; after hours or public holiday deliveries/collections, further charges aply.
If you break items such as glasses or plates during your hire of the items, their replacement cost will be taken out of your bond. Your remaining bond will then be refunded back into your chosen account.
If your bond does not cover the replacement charges for any missing or broken items, we will send you an invoice to cover the replacements, and this will need to be paid by the due date shown on the invoice.
If more expensive items such as furniture are lost, damaged or broken, we will need to determine if the item/s can be repaired, or if they need to be replaced. The cost for this will be passed on to you as the client.
Your final invoice will be issued approx. 2 weeks out from your event, once we have any final changes, and is due 1 week before. Due to the way our accounting system works, we’re unable to issue full invoices before this time.
We understand that sometimes last-minute bookings or changes need to be made, and we’re happy to accept these if we can. Invoices for last-minute additions or orders need to be paid in full before the scheduled delivery date.
Standard delivery and pick-up fees are based on a weekday scheduling. If weekend; time specific or public holiday scheduling is required further charges will apply.
For weekend events, delivery is normally Wed/Thurs/Fri, Pick-up is Mon/Tues.
For weekday events, delivery will be in the days leading up to your event, and pickup in the days following.
Delivery and pick-up days will be advised closer to your event date. Flexibility is required, particularly during peak wedding/event season.
WE do not have a showroom - all of our items are stored in our warehouse. You are welcome to book an appointment during office house if you need to see the items – this is so we can ensue the items are out of storage and available for you to view.
Alternatively, we can send you photos and descriptions of the items.
Additional charges do apply for time-specific delivery/collections, and this is subject to availability.
Any required time-specifics need to be made known to us at the time of your initial enquiry, so that we can advise you whether this is possible. During peak wedding/event season, and for last-minute enquiries, time-specifics are not always possible.
For marquee bookings, your delivery fee includes the delivery, setup, pack-down and collection of your marquee.
For furniture, catering equipment and tablewares, the delivery fee includes a single drop-off, and collection again from this same location at your venue.
The holding deposit is non-refundable, as the items on your order at the time of invoicing have been reserved for you and your event date, so have been made unavailable to our other clients. Refunding this payment would be considered a loss of opportunity.
Not to worry if you don’t have final guest numbers for your event yet. Once your booking is secured with a 15% holding deposit, we can add items to/change the order as you require. We do recommend reserving the maximum amount of each item that you may require, so that we do not run into any stock shortages further down the track.
We will contact you approx. 3 weeks out from your event to make any last changes to your hire, and to prepare the final invoice.
The bond on each order is calculated based on the size of your order. Following return of the items to our warehouse, the order will be inspected, washed and counted.
Once we have the final count, we will provide you with a credit note for the remainder of your bond, as well as an invoice which will show deductions from the credit note for any missing/broken items.
Following this, we allow a 1-week window for you or a member from your team to return any missing items which have been located, and we will remove the replacement charge for that item. We will then need you to provide us with your bank account details, so that our accounts team can process your refund.
Please note patience is required with your bond refund. Our team will do our best to get your bond back to you as soon as possible, however, during peak wedding/event season we allow up to 1 month for this process.
Our team will ensure that the items are safely transported and delivered to the address provided during the ordering process. In the event that no one is available to accept the delivery, or we are unable to reach your on the day contact, the items will be left in a safe location at the delivery address.
Following your event, we kindly request that all furniture items be packed and stacked for collection. Our team will return to collect the items from the same drop-off point. Please ensure that the items are ready for collection on the designated collection day for a smooth return process.
WE have no minimum hire!
So feel free to place an order for as little or as much as you need.
Please note with some very small orders, we may not always be able to offer delivery, particularly in peak wedding/event season.
WE allow three days per hire. We can however allow for extended hire periods - this does incur a surcharge.
Chat to our friendly team if you'd like to know more.
Our warehouse crew pride themselves on ensuring all our equipment is cleaned to the highest standard for your event. We ask that you rinse all hire equipment, free from food stuff, we ask that linen be shaken and free from food stuffs.
We ask that all catering equipment is empty and cleaned.
We will contact you three weeks prior to your event to go over your order, prepare and send the final invoice. We will look at organising the delivery and collection days/times two weeks out, to accommodate all bookings for the same weekend.
We do ask for flexibility in delivery and collection days to ensure everyone has their items in time for their event.
Please advise us of any specific delivery or collection instructions and a safe space for our delivery crew to leave the items if your venue/property is unattended, codes for gates or where to find keys. We request that you leave your items in the exact same spot for collection.
Yes we do, please click here to view our terms & conditions of service.
If you have any questions regarding any of these, please get in touch with our friendly team.
No - we understand that weddings and events come in all shapes; sizes and budgets.
You can hire as much or as little as you would like from us!
Our marquee choices are almost endless, with hundreds of different sizing & styling options.
The best way to work out which options are best for you, is to have a chat with our event hire specialists. We understand that making so many decisions can be overwhelming, so we are here to help you.
Our event hire specialists will provide you with guidance on the most suitable items for your needs, and now to operate them safely.
We also provide user guides for some of our catering equipment to help you if you are unsure how to properly operate the items.
ABN 82 646 678 748