Thank you for contacting WE Hire Northern Rivers
A member of our team will get back to you via email as soon as possible.
Oops, there was an error sending your message.
Please try again later, or give our friendly team a call: 02 6621 1222
Contact Our Team At Northern Rivers Wedding & Event Hire
Phone
First things first - fill out our enquiry form with as much information as you can... Do not worry if you don't have all the details just yet.
Once we start a quote, we have a tentative booking in place for you for 14 days, after that time, We will need a holding deposit to secure your booking if you would like to go ahead. More details are available on our T&C - at the end of your quote.
We pride ourselves on having everything needed to throw unforgettable
events. For more than three decades we have been putting smiles on the faces of our Lismore clients by bringing their event ideas to life. As a professional events company, we have the capability to plan functions of all sizes. Whether you have 100 guests or ten; we will tailor a package to suit your budget, requirements, and style. We have a range of event packages for every occasion.
Thank you for contacting WE Hire Northern Rivers
A member of our team will get back to you via email as soon as possible.
Oops, there was an error sending your message.
Please try again later, or give our friendly team a call: 02 6621 1222
Planning events can be a frightening task. At Northern Rivers Wedding & Event Hire, we have the connections and experience to plan and deliver corporate events and weddings in Lismore.
Beat the elements with a marquee from Northern Rivers Wedding & Event Hire. Competitively priced, marquees are a great way to keep guests warm and dry in Lismore.
Leave a lasting impression on your guests by adopting our furniture and tableware services in Lismore. Regardless of event size, we have the experience to meet your needs.
Need help storing cold items at your event in Lismore? We provide a range of catering equipment including eskies, cool rooms and crockery to keep your food and drinks cold.
Your final invoice will be issued approx. 2 weeks out from your event, once we have any final changes, and is due 1 week before. Due to the way our accounting system works, we’re unable to issue full invoices before this time.
We understand that sometimes last-minute bookings or changes need to be made, and we’re happy to accept these if we can. Invoices for last-minute additions or orders need to be paid in full before the scheduled delivery date.
Standard delivery and pick-up fees are based on a weekday scheduling. If weekend; time specific or public holiday scheduling is required further charges will apply.
For weekend events, delivery is normally Wed/Thurs/Fri, Pick-up is Mon/Tues.
For weekday events, delivery will be in the days leading up to your event, and pickup in the days following.
Delivery and pick-up days will be advised closer to your event date. Flexibility is required, particularly during peak wedding/event season.
WE do not have a showroom - all of our items are stored in our warehouse. You are welcome to book an appointment during office house if you need to see the items – this is so we can ensue the items are out of storage and available for you to view.
Alternatively, we can send you photos and descriptions of the items.
Additional charges do apply for time-specific delivery/collections, and this is subject to availability.
Any required time-specifics need to be made known to us at the time of your initial enquiry, so that we can advise you whether this is possible. During peak wedding/event season, and for last-minute enquiries, time-specifics are not always possible.
For marquee bookings, your delivery fee includes the delivery, setup, pack-down and collection of your marquee.
For furniture, catering equipment and tablewares, the delivery fee includes a single drop-off, and collection again from this same location at your venue.
The holding deposit is non-refundable, as the items on your order at the time of invoicing have been reserved for you and your event date, so have been made unavailable to our other clients. Refunding this payment would be considered a loss of opportunity.
Not to worry if you don’t have final guest numbers for your event yet. Once your booking is secured with a 15% holding deposit, we can add items to/change the order as you require. We do recommend reserving the maximum amount of each item that you may require, so that we do not run into any stock shortages further down the track.
We will contact you approx. 3 weeks out from your event to make any last changes to your hire, and to prepare the final invoice.
The bond on each order is calculated based on the size of your order. Following return of the items to our warehouse, the order will be inspected, washed and counted.
Once we have the final count, we will provide you with a credit note for the remainder of your bond, as well as an invoice which will show deductions from the credit note for any missing/broken items.
Following this, we allow a 1-week window for you or a member from your team to return any missing items which have been located, and we will remove the replacement charge for that item. We will then need you to provide us with your bank account details, so that our accounts team can process your refund.
Please note patience is required with your bond refund. Our team will do our best to get your bond back to you as soon as possible, however, during peak wedding/event season we allow up to 1 month for this process.
Our team will ensure that the items are safely transported and delivered to the address provided during the ordering process. In the event that no one is available to accept the delivery, or we are unable to reach your on the day contact, the items will be left in a safe location at the delivery address.
Following your event, we kindly request that all furniture items be packed and stacked for collection. Our team will return to collect the items from the same drop-off point. Please ensure that the items are ready for collection on the designated collection day for a smooth return process.
WE have no minimum hire!
So feel free to place an order for as little or as much as you need.
Please note with some very small orders, we may not always be able to offer delivery, particularly in peak wedding/event season.
WE allow three days per hire. We can however allow for extended hire periods - this does incur a surcharge.
Chat to our friendly team if you'd like to know more.
Our warehouse crew pride themselves on ensuring all our equipment is cleaned to the highest standard for your event. We ask that you rinse all hire equipment, free from food stuff, we ask that linen be shaken and free from food stuffs.
We ask that all catering equipment is empty and cleaned.
We will contact you three weeks prior to your event to go over your order, prepare and send the final invoice. We will look at organising the delivery and collection days/times two weeks out, to accommodate all bookings for the same weekend.
We do ask for flexibility in delivery and collection days to ensure everyone has their items in time for their event.
Please advise us of any specific delivery or collection instructions and a safe space for our delivery crew to leave the items if your venue/property is unattended, codes for gates or where to find keys. We request that you leave your items in the exact same spot for collection.
Yes we do, please click here to view our terms & conditions of service.
If you have any questions regarding any of these, please get in touch with our friendly team.
No - we understand that weddings and events come in all shapes; sizes and budgets.
You can hire as much or as little as you would like from us!
Our marquee choices are almost endless, with hundreds of different sizing & styling options.
The best way to work out which options are best for you, is to have a chat with our event hire specialists. We understand that making so many decisions can be overwhelming, so we are here to help you.
Our event hire specialists will provide you with guidance on the most suitable items for your needs, and now to operate them safely.
We also provide user guides for some of our catering equipment to help you if you are unsure how to properly operate the items.
ABN 82 646 678 748